Emerging Media Design and Aesthetics

Class: JRMC 7010 – Emerging Media Design and Aesthetics

Enrolled: Summer 2022

Projects:

• CX Redesign Final Project – View Project Overview Here
  • Zara UI/UX Redesign
  • Current Customer Journey Map
  • Zara Website Redesign Prototype
  • Medium Blog Post
  • Video Presentation

Course Summary:

Emerging Media Design and Aesthetics was a 3-week “Maymester” compiled of intriguing readings from the texts Don’t Make Me Think: Revisited, Tragic Design and This Is Service Design Doing. We dove deep into what makes up a customer experience including the ethics, principles, and tools behind a user’s digital journey. At the end of the course, we were given the opportunity to redesign an interface of our choosing to improve with the customer at the focal point.